Set Up "Back in Stock" Notification Emails

Have you had customers inquire about products in your store that were out of stock? You can invite them back to your store by sending them an email when the product is back in stock. You can set this up by downloading the Back In Stock Notification app on your Shop dashboard.

Download the Back in Stock Notification App

First, download the Back in Stock App. You can find this app by selecting Apps > App Market on the left-hand sidebar of your Shop dashboard.

Purchase the app using the card you have on file under My Profile > App Market Billing on the left-hand sidebar of your Shop dashboard. If you have not entered a payment method here, you will be prompted to do so before you are able to download the app. 

You may manage your app subscriptions at any time by selecting Apps > My Apps on the left-hand sidebar. That is where you can uninstall apps, get help, or report a concern. 

Using the Back in Stock Notification App

To manage the notification, select Catalog > Back In Stock Notifications on the left-hand sidebar of your Shop dashboard. 

This is where you can enable/disable back in stock notifications, edit your notification email template, and view your subscription list. 

When this app is enabled, products that are out of stock will have a section that allows shoppers to enter their email to be notified when the product is back in stock. 

Customers will receive a back in stock email similar to this when a product they are signed up for notifications for is marked as back in stock:

Edit your Back in Stock Email Template

If you would like to change the body copy or subject line of your email template, you may do so by visiting Catalog > Back In Stock Notifications, and scrolling down to Additional Settings. 

Once you have finished making changes, click Save.

Change the "Sent From" Email and Name 

These Back in Stock Emails will be sent from the business email you have entered in Settings > Notifications under Sender’s name and email address. 

The "From" field will pull from Settings > General > Store Profile > Store name and web address.

You may change these if desired, but keep in mind that this may affect other client communications as well.