The Legacy Social app will be active through the end of 2024. Post scheduling on the Legacy Social app ends November 1st, but you can edit posts and access your media library until December 31st. Switch to the new Social app for AI captions, Canva, Pexels, and more!
If you post or review social posts on the Social app, then you may receive email notifications based on in-app activity. The notifications that you receive are based on your user level access to the account - only users with the Owner or Post Approver access levels will receive notifications.
Below are the notifications sent based on account level:
Owner | Post Approver |
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Notification Descriptions
Notification | Description |
Post Approval Requested | If you are a Post Approver, then you will receive this notification each time a user on your account posts a Draft that is awaiting your review and approval. |
Post Approval Rejected | Sent each time a Draft post is rejected by a Post Approver. |
Post Failed | Sent each time a post fails to publish on a platform. See how to troubleshoot failed social posts. |
If you need to change your user access level:
- You can set a new "Owner" for an account in the Global Settings dashboard.
- You can designate new Social Approvers in the Social Settings dashboard.
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