Integrate ShipStation with the Shop App

You can connect your Marketing 360® Shop App with ShipStation to process your orders. There are three main steps to complete the ShipStation integration process:

1. Connect your ShipStation dashboard with your Shop App
2. Change your Store Title within ShipStation
3. Connect your Shop App dashboard with ShipStation

1. Connect Your Shop Within ShipStation

1. Open your Shop dashboard and enter the following URL in your address bar; this will bring you to a ‘hidden’ page that contains the ShipStation app: 

   https://my.shop.websites360.com/store/XXXXXXXX#apps:view=app&name=shipstation

   Replace all the X’s in the URL above with your store ID after you paste it in your address bar. 
   
   You will encounter a screen that looks like this:
2. Select the blue Open App button, which will take you to a login screen for your ShipStation account.
3. Once you log in to ShipStation, it will be linked. You will most likely see a new store integration called New Ecwid Store. This is the default title for your store within your ShopStation dashboard.
   

2. Change the Title of Your Store Within ShipStation

1. To change the your store's title, click My Profile on the top-right corner of the page.
2. Click Selling Channels on the left-hand sidebar, and then select Store Setup from the dropdown menu that appears.
3. Select the "three dots" under Actions for that store.
   

3. Connect ShipStation Within the Shop App

1. Log in to your Marketing 360® Shop App
2. Once logged in, visit this link: https://my.shop.websites360.com/cp/?partner=w360_shop_app#apps:view=app&name=shipstation
3. Select the ShipStation app.
4. Click on the "gear" icon, then select Selling Channels > Store Setup.
   
5. In the pop-up that appears, search for "Ecwid" in the search box. When Ecwid appears an an option, click on it.
   
6. Click Connect to set up the marketplace connection.
   
7. You will be redirected to a login page on Ecwid. Log in using your Shop login credentials. When prompted to allow ShipStation to access your account, click Accept.
   
   

Things to Keep in Mind

• Some form of shipping will need to be set up in your Shop settings before you link ShipStation – whether that’s free shipping or USPS, etc. A shipping address is required during checkout for it to pull over to your ShipStation account. Learn more about how to edit your shipping settings here.
• If you receive an "error" message or your store will not connect to ShipStation, then you can reach out to the ShipStation Support Team. The ShipStation Support Team can help resolve any errors you encounter during the integration process.