How to Cancel Pending CRM Jobs

If you see an error message like this while trying to connect a CRM List to an Email Marketing list, chances are likely that there's a pending job stopping the CRM from being able to connect to Email Marketing.

This error happens when there are incomplete tasks that the CRM is trying to accomplish behind-the-scenes.

The solution? Clearing those out to free up the CRM to associate your CRM list.

1. Click the three-dot icon to the right of the list title and select View List Log.

2. In the modal window that displays, click the Active/Pending Jobs tab.

3. Click Cancel All Jobs in the modal window.

4. Re-attempt connecting your CRM list to an Email Marketing List.

If you still encounter issues, don't hesitate to submit a ticket and we'll help investigate and get you back on track!