Cancel Pending CRM Jobs

If you see an error message saying "we're working hard on your list at the moment and can't let you perform this action at this time" while trying to connect a CRM List to an Email Marketing list, chances are likely that there's a pending job stopping the CRM from being able to connect to Email Marketing.

This error happens when there are incomplete tasks that the CRM is trying to accomplish behind-the-scenes.

The solution? Clearing those out to free up the CRM to associate your CRM list.

1. Click the three-dot icon to the right of the list title and select View List Log.
2. In the modal window that displays, click the Active/Pending Jobs tab.
3. Click Cancel All Jobs in the modal window.
4. Re-attempt connecting your CRM list to an Email Marketing List.

If you still encounter issues, don't hesitate to submit a support ticket and we'll help investigate and get you back on track!