Global Settings Overview

The Settings overview is where you can manage important settings for your account, including your business information, the users on your account, billing information, and more. In this article, we'll go over how to navigate the global settings and review some of its features.

To access your account's Settings overview, select the App Menu in the top-left corner of your Marketing 360® dashboard. In the dropdown menu, select Settings.

 

On the Settings overview page, you can navigate between each section using the options on the left-hand sidebar.

 

Business Information

This page allows you to add or manage all of the business locations associated with your account. 

Global Info

The Global Info panel displays your business name and account number. If you ever need to send your account number to the support team for easy troubleshooting, you can easily copy your account number to include in your support ticket.

 

Adding A New Business Location

To add an additional business location, click the + Add Locations button in the top-right corner of the page.

 

Setting Your Timezone

Select your country, then begin typing the name of the closest major city near you that shares a timezone. Once you've selected a country and timezone, click Save.

This setting help keep things like CRM history notes, creative to-do assignments, and other time-related things all on point. 

 

Business Locations

Each Business Location you add using the + Add Locations button is displayed here. Click the three-dot icon near the right to edit any individual location's details.

 

Users, Permissions & Teams

You can manage and add users who can access your website, CRM, and other Marketing 360 products. 

 

Add a New User

Enter their email address. Choose from one of three account role levels:

• User - The lowest access level. They can access and use all products and product features. They will not be able to access product level settings or global account settings. They also will not be able to see credit balances or any billing information.
• Manager - This user will be able to access and use all products, as well as access all product level settings. They will not be able to access global account settings.
• Owner - The highest access level. This user will be able to access all products, product settings, and account settings. This user has master control over the account(s) they are assigned to with this role.

Enter their first name, last name, and enter a temporary password. The new user will log in for the first time with this temporary password but will set their own password once they log in.

 

Manage Users

You can manage any user with an equal or lower access level. If you would like to make changes to a user's permissions, click the three vertical dots on the right-hand side next to their name. You can reset their password, log them out of all Marketing 360® products, or revoke their access.

You can click on the user's name to view their profile, edit their user information, or change their permission level.

 

Manage Teams

Teams give you the option to allow specific groups of people in your business or organization to view specific areas within the CRM. The flexibility of teams allows you to restrict as much or as little contact data as you'd like from the various team members in your business.

For more information, click here to read the full help article on creating teams within your business.

 

Billing Information

All of your billing and payment details are located in this section. Click the anchor links toward the left-hand side of the page to jump to each section.

 

Payment Method

This section displays the current payment method on file for your account. Click Manage to update or change your payment information.

 

Credits

You can add fuel to your account. Click the + button in the corner of each block to contact your dedicated team, who can add the fuel to your account.

• Ad Credits 
• Content Credits
• Creative Credits
• Video Credits

 

Subscriptions

Every product or service that you have been subscribed to will show up in this section. The Status column shows whether each product is active or inactive. You can also see when your upcoming payments are due and the cost of each product or service.

 

History

This section shows all of your past charges and payments. If you are past due on a payment, you will see that here.

 

Other Settings

 

Visible Products

This section allows you to manage which products show up in your product navigation. Turning off a toggle switch does not delete the product, it only removes it from the navigation. You may wish to turn off products that you do not currently use, in an effort to de-clutter your navigation. 

 

Daylight Savings 

If your state or territory observes Daylight Savings Time (DST), you should make sure that this switch is toggled "on". For example, if you send out scheduled social posts, you will want to make sure this setting is turned on to ensure that posts are sent at the correct time.

 

Integrations

If you are not using managed services where an Ad Specialist manages the connections to various marketing platforms, the Integrations settings allow you to track of website analytics, ad performance, search engine rankings, and more in one place.

To learn more, click here to read the full help article on connecting external accounts for peporting apps in Marketing 360®.