Request Professional Design From Our Creative Team

While the Marketing 360 Banner Builder tool can create effective artwork, sometimes you just need to call in a pro.

Leverage a professional designer with Marketing 360® Creative to-do's! Creative to-do's can be requested right from the Creative Overview.

Understanding Credits

 In Marketing 360®, credits are the currency used to purchase things like creative services and video production. Your credit balance is listed at the top right corner of the Creative pages. They're broken down into Creative Credits and Video Credits. The Creative Overview pages all list your credit balance near the top right corner of the page. When you view the list of to-do's on the Overview or Creative Team pages, each to-do in the list displays the estimated amount of creative credits needed.

Using the Creative Team Overview

The Creative Team page displays a chronological list of the to-do's you've requested, both complete and in progress. Each to-do displays the amount of Creative Credits needed for the to-do, the date the task was created, who it was assigned by, who it was assigned to, and the estimated completion date.

Requesting a Creative To-do

Just select the type of to-do you need completed, answer some basic questions, and you can send a request to one of our talented designers!

1. Click Creative Team from the navigation on the left side of the page.

2. Click Create To-do in the top right corner of the page.

3. The following page displays a list of our most common creative to-dos. Each lists a brief description of the task, an estimate of creative credits needed to get it done, and an estimated turn-around time. Select a to-do from the list to proceed.

4. Answer the questions pertaining to your request. Please try to be as provide as much detail and be as descriptive as possible. This information is used by the design team to complete your request. If you leave important information out, it could delay the completion of the to-do.

5. Click Submit To-do.

When you submit the to-do request, an estimated completion date will be determined within 1 business day. If additional information is required, you will be contacted to provide clarification which can delay the completion of the to-do.

Commenting on a To-do

When you need to provide feedback on a to-do, click it on the Creative Team page to view the details. Next, just enter your comment in the Comments field and click Post. Your team at Madwire will be notified and they'll respond on the same Overview where you left your comment!