Deprecation of the Marketing 360® Text/SMS App

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The Marketing 360® Text Marketing app will be deprecated and permanently removed on January 30, 2025. This guide provides important information on what this means for your text messaging services and the steps you may need to take to continue your SMS communications.

 

1. Deprecation date

The Text/SMS app will be permanently removed on January 30, 2025. After this date, you will no longer have access to any SMS features within Marketing 360 and your text messages from your 10-digit long code number will no longer be sent.

If you would like to port your existing 10DLC number and use it with another text marketing provider, please contact support@marketing360.com and we will help you initiate the port out process.

 

2. Steps to take to continue using text marketing

There are many text marketing providers available if you’d like to continue using SMS marketing for your business. A few options are listed below:

  1. SimpleTexting: Offers SMS and MMS marketing campaigns, two-way messaging, and automation features.
  2. EZ Texting: Provides mass texting services, contact management, and campaign scheduling for various business needs.
  3. SlickText: Features text-to-win contests, SMS surveys, and loyalty programs to enhance customer engagement.
  4. Klaviyo: Integrates SMS and email marketing, offering automation and personalization tailored for e-commerce businesses.
  5. Attentive: Specializes in SMS and email marketing with AI-powered features, focusing on personalized customer interactions.
  6. Omnisend: Provides email and SMS marketing automation, with features like adjustable templates and drag-and-drop builders.
  7. Trumpia: Offers SMS marketing and multi-channel automated messaging, including mass alerts and appointment reminders.
  8. Textlocal: Provides bulk SMS, MMS, and mobile marketing services, including mobile web page creation and SMS attachments.
  9. Campaign Monitor: Known for its email marketing capabilities, Campaign Monitor also supports SMS marketing for engaging audiences across channels. Toll free numbers only. 

 

Additional support

For any questions or further assistance, contact our support team at support@marketing360.com.

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