When you see either of these messages, it means that your account has been "flagged" to require approval to send emails.
Here is how you can request approval:
- Navigate to the Nurture app, then select the Email Campaigns tab at the top of the page.
- Click on one of your email campaigns from the list.
- Select Assistant at the bottom-right corner of the page.
- Click Request approval.
To ensure that you are approved quickly, please provide as many details as possible. Learn more about what information is needed to approve your account to send emails.
After account approval
After your account has been approved, campaigns can be scheduled or sent and journeys can be turned on.
Be sure to turn on any journeys that were previously on before the account was flagged for approval. If anyone missed joining the journey, you may consider re-triggering the journey for that group.