Editing Shop Notification Email Templates

You may be seeing the emails being sent from Shop App and have a few ideas of how you'd like to spice it up with some additional info. Follow along with this article to know how to edit your mail notifications.

Editing mail notifications is an advanced process that involves editing code. If you are unfamiliar with code, you may want to learn some basics before embarking on this journey.

We recommend saving any existing notification in a separate note/document on your computer before proceeding with edits in case you need to go back to what it was before. There is a 'Revert to default' button, but that will change the notification back to the original notification, removing any customizations.

Whenever making edits to code it is recommended to edit the code in a separate text editor.

1. Log in to your Marketing 360® account, then navigate to the Shop App by selecting it from the homepage menu or the App Menu at the top of the page.
2. Once in Shop App, go to Settings then Notifications in the sidebar menu.
3. Select the Edit button on the right of the notification you would like to edit.

Properties that cannot be edited

There are some properties that cannot be changed, but you can replace them completely.

Styling

Classes are style sheets embedded in Shop App. They cannot be changed, but you can edit individual style elements. You can remove the class if necessary to introduce your own styling.

For example, you can change the style elements here to change how the title in your email looks.

Text

@rosetta.message is the default message. To use your own message, simply replace or comment out the entire <@rosetta.message...> line with the text you desire.

Personalize your text

You can use notification variables to insert personalized text, such as customer's name using ${customer.name}.

Editing other notification templates

Mail and Invoices use the same structure. If you'd like to modify your Invoice notifications, you can use this same process.